According to the terms of use of the VISA debit card by Telekom Payments, and specifically in paragraph 2.3, "The Customer may cancel the order for the Physical Card through the Application, without however being refunded the issuance and shipping cost." However, every time you pay with Magenta Pay, you earn 1% of the value of your purchases in coins! All year round, even abroad! And that's not all! With Magenta Pay cashback offers, you get even more cashback, which you can redeem for BOX or GERMANOS vouchers!
If you still wish to cancel the order for the physical Magenta Pay card, the Magenta Pay customer service team can help you.