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  1. payzy Frequently Asked Questions
  2. Wallet

Wallet

Reload

  • Which cards can I use to top-up my payzy wallet?
  • The top-up of my wallet failed, but my card was charged. What should I do?
  • Why did I fail to top up my account using a card from another bank?
  • Why did my account top up reverse when using another bank card?
  • Can I add money to my wallet with cash or a check?
  • How can I add money to my wallet?
See all 7 articles

Transactions

  • Why can't my outgoing transfer be completed and what can I do?
  • Cryptocurrency Purchases
  • Why does my account have a negative balance?
  • Can I get a loan from payzy?
  • How can I dispute a transaction?
  • What is the clearing process of a transaction?
See all 51 articles

Charges

  • What commission am I charged when charging and when does the amount appear on my account?
  • Do I get charged when I make transactions on payzy?
  • How much will I be charged for transferring money to another bank account?
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