If you're experiencing issues with biometric authentication (Fingerprint or Face ID), try the following steps:
- Re-enroll your biometric credentials.
Remove your fingerprint or Face ID from your device settings, then set it up again. - Reinstall the Magenta Pay app.
Uninstall the app, restart your device, and then install the latest version of Magenta Pay again. - Restart Google Play Services.
If you're using an Android device, restart Google Play Services, as they are required for biometric authentication and other security-related features to function properly.