If you enter your card PIN incorrectly three times, your card will be automatically blocked for security reasons. You will not be able to use it until you unlock it through the app in the “Cards” section.
Steps to unlock your card PIN:
- Go to the “Cards” menu and select “PIN unblock”.
- In the pop-up window, tap “Continue.”
- After selecting “Continue,” a request will be created and sent to the support team.
- You will be notified once your request has been completed.
Once the process is finished by support, your card will be unblocked and ready to use again.