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  • Aλλαγή σε Eλληνικά Ελληνικά
  1. Magenta Pay | Frequently Asked Questions
  2. Registration & Safety
  3. Registration process

Registration process

  • Why Electronic Money Institutions (EMIs) Request Information on Customers' Occupations and Yearly Incomes
  • I live in Greece but I am not an EU citizen. What identity verification documents are required for my registration?
  • I made the video call, but I still don't have access to the app. What should I do?
  • How long does it take to complete my Magenta Pay registration?
  • Politically Exposed Person
  • What is Magenta Pay?
  • Can I complete my Magenta Pay registration without making a video call?
  • Is it possible that I will be asked to repeat the video call identification process in the future?
  • Why is a video call required to complete my Magenta Pay registration?
  • Why is it necessary to provide my ID details and other identification documents?
  • I don't have a camera. How can I complete my registration?
  • Taking a photo of my face (selfie) failed. How many times can I repeat the process?
  • The video call was ended before the process was completed. Do I need to repeat the process from the beginning?
  • After ending the video call, is my registration complete?
  • How can I sign up for Magenta Pay?
  • What documents are required to complete my registration with Magenta Pay?
  • Why do we need your tax, employment and income details?
  • Accepted documents for proof of profession
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