Account
- How can I issue an account statement?
- How can I change my registered address?
- How can I update my ID details?
- How can I upgrade the Magenta Pay app on my Android device?
- What is the 6-digit PIN, and how do I set it up?
- How can I change the language of the app?
- How can I edit the communication settings for promotional news?
- Change password after 6 months
- I forgot my username. What should I do?
- I forgot my password. What can I do?
- How can I change my e-mail address?
- How can I change my mobile telephone number?
- How can I change my Magenta Pay password?
- Can I change my nickname?
- Can I change my profile picture?
- How can I synchronise my contacts in Magenta Pay?
- I lost my smartphone. What do I need to do?
- Can I install Magenta Pay on another device?
- Can I use the Magenta Pay app from my tablet?
- What is FATCA and how can I carry out a SSN/ITN declaration?
- How can I view Magenta Pay's terms of use and data protection policy?
- Can I have an account on the Magenta Pay app if I'm under 18?
- How can I deactivate my account?
- What does the navigation bar of Magenta Pay app contain?
- How can I log out from my account?
- Who can search my profile?
- How do I manage the devices I have connected on Magenta Pay?
- How can I enable/disable app-related push notifications?